Terms and Conditions
Acceptance of the Terms
By accessing or using Incognito Casino, you agree to be bound by these Terms and Conditions. If you do not agree with any provision of these terms, please immediately stop using our platform.
Eligibility Requirements
To use our services, you must meet the following eligibility requirements:
Minimum Age Requirements
Incognito Casino requires all users to be at least 18 years old. We take this obligation seriously, and we will require you to provide proof of age before granting access to our services.
Geographic Restrictions
We reserve the right to restrict access to Incognito Casino in certain countries or territories due to local laws and regulations.
Account Registration Rules
To create an account with us, you must:
You may only have one registered account per person. Any attempt to register multiple accounts will result in the closure of all associated accounts.
Identity Verification and KYC
Incognito Casino is committed to complying with anti-money laundering (AML) regulations. To verify your identity, we may request:
We reserve the right to close or restrict an account if you fail to provide accurate identification information.
Account Accuracy Obligations
You must ensure that all information provided during registration and at any time while using our services is true, complete, and up-to-date. Failure to comply may result in the closure of your account.
Account Security Responsibilities
You are solely responsible for maintaining the security of your login credentials. You agree not to share or transfer these with anyone else.
Login Credentials and Password Protection
To protect your account from unauthorized access:
We will never ask you to provide sensitive information via email, phone calls, or unsecured websites. Any communication regarding security-related matters should be done through official Incognito Casino channels.
Restricted Behaviour and Prohibited Activities
You agree to use our platform for personal entertainment purposes only. We prohibit any activity that may damage, disrupt or impair our services:
We reserve the right to close your account if you engage in prohibited activities.
Multi-Accounting and Fraud Prevention
Incognito Casino uses various measures to prevent multi-accounting, including IP tracking and user profiling. Any attempts to circumvent these will result in account closure.
Bonus and Promotion Rules
We reserve the right to cancel or modify any bonus offer at our discretion.
Wagering and Gameplay Conditions
You must comply with wagering requirements associated with each game:
We strive for fairness, but our system is only as good as its programming. Please contact support if you experience issues.
Bonus Abuse Prevention
We use technical measures to monitor bonus usage and detect possible abuses:
We reserve the right to void any suspected bonuses or associated winnings.
Deposits and Withdrawals
Incognito Casino reserves the right to restrict, suspend or close an account due to excessive deposits/withdrawal activity. Please refer to our Withdrawal Terms section for specific details regarding processing times and verification procedures.
All transactions are subject to anti-money laundering and know-your-customer (KYC) regulations. This may result in certain limitations on deposit and withdrawal amounts.
Verification Before Withdrawals
Before we process a withdrawal request, we require you to complete the following:
We reserve the right to decline any payment request if these steps have not been completed successfully.
Processing and Review Procedures
Withdrawal requests are reviewed within 2-7 business days (dependent on local holidays). During this time, please refrain from making duplicate withdrawal requests or contacting our support team for updates.
In cases where we need additional information to verify a payment request:
Responsible Gambling Expectations
We encourage all users to set limits on their gaming activities and maintain personal control of expenditure.
Self-Exclusion and Account Restrictions
You can self-exclude your account from our platform at any time. Please note that:
Additionally, we reserve the right to restrict or close an account due to suspicious activity, excessive gaming, non-compliance with AML regulations or technical issues.
Game Fairness and RNG Systems
We strive for fairness in our platform. Our Random Number Generator (RNG) system is certified by a recognized independent testing agency to ensure unbiased results:
In cases of disputed wins, please contact us so we can review any issues you may have.
Technical Interruptions or Voided Gameplay
We use reasonable efforts to maintain services uptime. In exceptional circumstances where technical interruptions occur (for example natural disasters):
any affected gameplay may be void, and bets placed during this period will not count.
Suspension or Closure of Accounts
Incognito Casino reserves the right to close accounts at any time without prior notice due to:
You agree that we have no obligation to restore access, retain balances, or resolve disputes once your account is suspended or closed.
Intellectual Property and Platform Ownership
The Incognito Casino website and all related materials are the exclusive property of our company. No part may be reproduced without prior written consent from our management team.
Limitation of Liability
Under no circumstances will we be liable for indirect, consequential losses, or loss of winnings due to technical issues, malfunctions in software, data corruption, hacking activities on third-party sites linking back into the platform, or other unforeseen external events affecting performance and stability.
We reserve all rights under applicable laws regarding data protection.
Modification of Terms
Incognito Casino may change these Terms at any time by posting updated versions on our website. We recommend you review this policy regularly to stay informed about updates.
Applicable Licensing or Regulatory Oversight
Incognito Casino operates within the parameters set forth by relevant jurisdictions and their respective regulatory bodies:
